Ella Davies
Frequently asked questions
Answers about choosing your clothing, delivery and returns.
Can I order now?
Choose an available color and size on the product page, add the piece to your bag and continue to checkout. Review your selection and total before paying.
How do I choose a size?
Check the available sizes and any garment measurements on the product page. Compare them with a similar garment you own. If a measurement you need is missing, email support@elladavies.com before ordering.
What comes with the selected item?
Your purchase includes the clothing, matching set or footwear described for the selected option. Styling accessories shown in the photographs are not included unless expressly listed.
How long will delivery take?
Handling: 1–2 business days. Transit after dispatch: 3–6 business days. Total estimated delivery: 4–8 business days. Standard delivery costs $5.99 USD.
The delivery estimate applies to your clothing order. It includes handling and carrier transit; weekends and public holidays can affect the arrival date.
What if I need to return something?
Request a return within 60 calendar days of delivery. We do not charge a restocking fee. You pay return postage for a change of mind. We cover return postage for an incorrect, damaged or defective item.
Keep the garment unwashed and unaltered, with its supplied tags and components, while you check the fit. Email us before sending a return.
What currency are prices shown in?
Prices are shown in US dollars. Review the selected color and size, shipping charge and final order total at checkout before paying.
How should I use and care for the item?
Follow the care instructions supplied with your item. Do not assume washing temperature, tumble-drying or ironing suitability from a photograph or fabric appearance.
Where can I ask a question or track an order?
Email support@elladavies.com with the product name, color and size. For an existing order, include your order reference and checkout email.
Use Track order with your order reference and checkout email to access your order. Tracking updates appear when carrier information is available.
Customer service
Email support@elladavies.com.
Support hours: Monday through Friday, 8:00 a.m.–5:00 p.m. Eastern Time. Usual reply within one business day.
The seller identified for Ella Davies is Ella Davies.
Business correspondence: 963 Willow Creek Rd, Olympia, WA 98502. Use this address only for its stated purpose; it is not a return destination unless the return instructions expressly say so.